Frequently Asked Questions

All visits are virtual and by appointment only.

Email

john@sanavidawellness.com

Phone

(210) 879-4275

Open Hours

Mon – Thurs: 9AM – 5PM
Fri – Sun: Closed

What services does Sana Vida Wellness Center offer?

Sana Vida is a virtual practice offering medical weight loss management, hormone replacement therapy for men and women, thyroid care, direct primary care memberships, and telehealth visits. Care is provided by Dr. P. John Schanen, DNP, APRN, FNP-C, ENP-C.

How does the medical weight loss program work?

Our weight loss program combines a clinician-prescribed plan with one-on-one video coaching, nutrition guidance, and lifestyle support. Depending on your health history and lab work, your plan may include a GLP-1 or GLP-1/GIP medication. Results vary from person to person and depend on following the program.

Do you prescribe semaglutide or tirzepatide?

Yes. Semaglutide and tirzepatide are among the medications our clinician may prescribe when they're medically appropriate for you. Whether a medication is right for you is decided at your consultation, after we review your history and labs.

Who is hormone replacement therapy for?

We evaluate men and women with symptoms that may be related to hormone changes, such as low testosterone or menopause. Every plan starts with a lab-based evaluation, and your clinician will talk through the options, benefits, and risks with you.

Do you treat thyroid conditions?

Yes. We evaluate and manage thyroid conditions such as hypothyroidism using your symptoms, history, and lab testing. Before your virtual visit, you'll get a short questionnaire to help guide your care.

What is direct primary care?

Direct primary care (DPC) is a membership model where you pay a flat monthly fee for primary care instead of billing insurance. It includes unlimited primary care visits, no PCP co-pays or deductibles, and direct access by telehealth, email, text, and phone. DPC doesn't replace health insurance, which you still need for serious illness and emergencies.

How much does direct primary care cost?

Monthly DPC rates are $40 for children (0–19, with at least one parent membership), $120 for adults 20–44, $150 for adults 45–64, and $200 for adults 65 and older. Employer plans are $75 per employee or family member. There's no registration fee.

Are visits in person or virtual?

All Sana Vida care is virtual. We don't offer in-person office visits. Every visit is by appointment over a secure video connection, so you can be seen from home or work.

Do you take insurance?

Our membership and consultation fees are cash-based, and we don't bill insurance for them. Medications, lab work, imaging, and other related services can be billed to your insurance if you choose. Please contact your insurance carrier with any coverage or reimbursement questions.

Where do I get lab work done?

We send lab orders through a HIPAA-compliant app, and you can take them to any LabCorp or Quest Diagnostics location. We also offer low-cost lab panels for patients without insurance.

Which states do you serve?

We provide virtual care to residents of Texas, New Mexico, Arizona, Wyoming, Florida, Colorado, and Virginia. Prescriptions can be sent to your local pharmacy, and specialty medications can be shipped to your home or office.

Where are your offices?

Sana Vida is a virtual practice serving these Texas areas: San Antonio (9910 W Loop 1604 N, Ste 128, San Antonio, TX 78254), Bandera (910 12th St, Ste A, Bandera, TX 78003), and Rockport (1704 Jenkins St, Rockport, TX 78382). All visits are virtual, and you can reach every location at (210) 879-4275.

What are your hours?

We're open Monday through Thursday, 9:00 AM to 5:00 PM, and closed Friday through Sunday. All visits are by appointment.

How do I book an appointment?

Book online with the "Book an appointment" button on any page, or call (210) 879-4275. You can also email john@sanavidawellness.com.

Can I cancel my membership?

An initial 3-month commitment is required, and there are no cancellation fees. If you cancel, there's a 7-month waiting period before you can rejoin any of our programs.

Book an appointment